Drive Service Network ("Drive Service Network," "we," "us," or "our") is a Drive Commerce Inc. platform operating within the Global Drive Holdings ecosystem. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our website at driveservicenetwork.com and related services (collectively, the "Platform").
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.
Information You Provide Directly. When you submit a service request, apply as a service provider, request fleet information, or contact us, we collect information you provide, which may include your name, email address, phone number, ZIP code, vehicle information, business name, and any other information you choose to provide.
Automatically Collected Information. When you visit the Platform, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
Cookies and Tracking Technologies. We use cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
We use the information we collect to operate and improve the Platform, process service requests and connect you with service providers, respond to your inquiries and provide customer support, send transactional communications related to your service requests, analyze Platform usage and improve our services, comply with legal obligations, and prevent fraud and abuse.
Service Providers. When you submit a service request, we share relevant information with matched service providers in our network for the purpose of fulfilling your service request. By submitting a service request, you consent to this sharing.
Ecosystem Partners. As a Drive Commerce Inc. platform, we may share information with affiliated companies within the Global Drive Holdings ecosystem for operational purposes, subject to appropriate data protection agreements.
Service Providers and Vendors. We may share information with third-party vendors who assist us in operating the Platform, subject to confidentiality obligations.
Legal Requirements. We may disclose information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Service request data is typically retained for a period of three years following the completion of service.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@driveservicenetwork.com.
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform with an updated effective date. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@driveservicenetwork.com or through our Contact page.